Explore Legal Rules For Wallet Records
Our Legal notice explains who may access the account, which details we use for verification, and how wallet records are matched to your account activity. Access or eligibility depends on local law, and we may ask you to complete the account step shown on screen before
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using account services. DANA, OVO, GoPay and QRIS appear as local payment references, while bank transfer and virtual account records may require a matching account name. We keep the policy available from the Legal page so you can read it before opening an account, and we
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update the wording when an operational rule changes. If a wallet status does not match your receipt, keep the transaction reference and contact us through the account help route. We can then compare the account record, payment reference and verification state without asking you to send
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unrelated details.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.